What should be happening with paperwork?
In order to be able to demonstrate adherence to legal, customer or internal requirements a robust paperwork trail must be in place. The paperwork must be completed in a timely and accurate manner. If you were asked to record a measurement every hour, on the hour, would you do it exactly on the hour? Most people wouldn’t. They may record the measurement at 9:57 or 10:02, and most would perform the activity at about hourly intervals, but not precisely. In my experience, times that are recorded accurately (at 9:57 or 10:02) rather than at precise intervals are more believable. These lead any auditor to feel that any process is in control and understood. It also leads credibility to the remaining information that has been recorded. I have on many occasions seen paperwork that has had the times of the proposed check completed at the beginning of the day. The information being recorded was completed later in the day. All of the information may in the correct columns or boxes, but which is more believable? The precise, on the hour timed records or the ones which show approximate intervals in an accurate manner?