Growing your food and drink business mistake 6:
Have you got up to date specifications or are they missing?
Growing your business mistake 6 is about having an out of date or missing specifications.
Understand your specifications and what they are telling your customer that you are selling. For example, have you included information about weights or allergens? Do you tell your customers about the quality of the product, typical flavours or appearance?
Any quality reviews or complaints made will use the specifications as part of the review process. Make sure that it accurately reflects what you have agreed to supply and that you are supplying to at least that level.
Need help with any part of the customer approval process, including specifications?
Get in touch for a free 30 minute call. Having written a supplier approval standard, and being a qualified lead auditor for BRCGS and a Registered Professional Food Auditor and Mentor, with the IFST, if I don’t know the answer, I will know someone who does. Get in touch and let’s talk.